Terms and Conditions for purchases on spectrumthreadz.co.uk
Last updated: 8 November 2026
Please read these terms carefully before you buy. By buying from spectrumthreadz.co.uk, you agree to these terms. If you do not agree, please do not buy from this site. These terms work together with our Privacy Policy and our Refund and Returns Policy.
1. Who we are
Spectrum Threadz Press is an independent publishing imprint run by Trevor Stephenson in London, United Kingdom.
Website: https://spectrumthreadz.co.uk
Support: https://spectrumthreadz.co.uk/contact/ or [email protected]
We sell digital ebooks direct to readers on this website. We also sell through third-party retailers such as Google Play Books and Etsy. Those retailers have their own terms. These Terms of Sale apply only to purchases made directly on spectrumthreadz.co.uk.
2. These terms
These terms cover your purchase, download, and use of ebooks from spectrumthreadz.co.uk, your My Account / My Library, and any free chapter or free download you get from this site.
We may update these terms from time to time, for example if we add a new payment provider, format, or feature. The version in force at the time you buy will apply to that purchase. The current version will always be at https://spectrumthreadz.co.uk/terms/
If any part of these terms is found to be unenforceable, the rest will still apply.
3. Our products: digital ebooks
We sell digital ebooks only. There are no physical books and nothing is posted to you.
Each product page describes the book, including title, author, description, table of contents where provided, formats available, and price. Please read the product page before you buy. If a sample or free chapter is available, we recommend you read it first to check the book is right for you.
Formats: Where available for that title, you will receive EPUB, PDF, and MOBI. Some titles may be available in fewer formats. The product page will tell you which formats are included. You may need an ebook reader app to open EPUB or MOBI files. PDF files can be opened in most browsers and PDF readers.
Bonuses: Where a product page says a bonus is included, for example a bonus chapter, worksheet, or workbook, that bonus is included in your purchase. Bonuses are part of the digital product and are covered by the same licence in Section 7.
We try to make sure product descriptions are accurate. If you notice an error, please tell us and we will correct it. If an error affects your purchase, we will help you under our Refund and Returns Policy.
4. Pricing and payment
Prices are shown in GBP (£) on spectrumthreadz.co.uk, unless the product page says otherwise. Prices include VAT where VAT applies to digital ebooks in the UK.
Prices may change from time to time. The price you pay is the price shown at checkout when you complete your purchase.
Payment is processed securely by Stripe. We do not store your full card number or CVV on our servers. By paying, you confirm that the payment details you provide are valid, that you are authorised to use them, and that you have sufficient funds.
If your payment is declined, your order will not be completed and no download will be provided. Please check your payment details and try again, or contact your bank or card provider.
We may run occasional discounts, bundles, or offers. Offers apply only as described on the product or offer page and cannot be combined unless stated.
5. Ordering and contract
How ordering works:
- You add a book to your cart and go to checkout.
- You provide your name, email address, and payment details, and you confirm that you consent to immediate download and that you understand you will lose your right to cancel once the download starts. See Section 9.
- You place your order by clicking Pay or the equivalent button at checkout.
- If your payment is successful, we will send you an order confirmation email with your order number and download instructions.
A contract is formed when we send your order confirmation email. If we cannot fulfil your order, for example due to a payment issue or a technical fault, we will tell you as soon as possible and refund any payment taken.
Please make sure your email address is correct at checkout. Your download links and order confirmation are sent to that email. If you enter the wrong email, contact us immediately so we can help.
You may check out as a guest or create an account. We recommend creating an account so you have lifetime access in My Library and can re-download at any time. If you check out as a guest, keep your order confirmation email safe, as it contains your download links.
6. Delivery and access: My Library
Delivery is by instant download. As soon as your payment is confirmed, your ebook is available to download from the Thank You page, from the link in your order confirmation email, and from your My Account / My Library if you created an account.
Download access: Your purchase gives you lifetime access in My Library while your account is active and while the site is operating. You can re-download your files at any time. We provide a fair-use download allowance, normally up to 5 downloads per format per purchase, to prevent misuse. If you reach the limit because you changed devices or had a genuine technical issue, contact us and we will reset it for you. We are reasonable about this.
Technical requirements: You need an internet connection to download, and a device and app that can open the format you choose. If you are unsure which format to use, start with PDF, which works on almost all devices. If your file will not open, contact us and we will help you find a format that works for you.
We aim to keep My Library available at all times, but we may need to take the site down briefly for maintenance, updates, or security. We will try to keep any downtime short.
If we stop selling a title, your existing purchase will remain available in your My Library where technically possible. If we need to withdraw a title for legal reasons, we will tell you and offer a replacement or refund where appropriate.
7. Licence: what you can and cannot do
When you buy an ebook from us, you are buying a personal, non-exclusive, non-transferable licence to download and read the ebook for your own personal use. You are not buying the copyright, and you do not own the text, images, or design in the book.
You may:
- Download the ebook to your own devices for your own reading.
- Read it on your own e-reader, tablet, phone, or computer.
- Print a copy for your own personal use, where the format allows it, for example a worksheet or workbook page.
You may not:
- Share, lend, resell, give away, or distribute the ebook files, download links, or bonus files to anyone else.
- Upload the ebook to a website, file-sharing service, social media, or group chat.
- Copy, reproduce, translate, adapt, or create derivative works from the ebook without our written permission.
- Remove any copyright notices, watermarks, or identifiers from the files.
- Use the ebook for commercial purposes, for example reselling it, using it in a course you charge for, or including it in a paid bundle, without our written permission.
If you want to use a book in a group, book club, classroom, workplace, or other shared setting, contact us. We are happy to discuss group licences and bulk pricing.
If we reasonably believe you have shared or distributed our files in breach of this licence, we may suspend or close your account and revoke download access, and we may take further action to protect our copyright. We will contact you first and give you a chance to explain, unless the breach is serious and ongoing.
8. Your account
If you create an account, you are responsible for keeping your username and password safe. Please choose a strong, unique password and do not share it with anyone.
You must provide accurate information when you create your account and keep it up to date. You can update your name and email in My Account.
You must tell us immediately if you think someone else has accessed your account. Change your password and contact us at [email protected].
We may close or suspend your account if you breach these terms, misuse download access, share files, or use the site to harm others or to attempt to access the site without permission. If we close your account for a breach, we will tell you why, unless we are prevented from doing so by law.
You may ask us to close your account at any time by contacting us. Closing your account will remove your My Library access. If you want to keep your books, please download them before you ask us to close your account. Order records we must keep for tax and legal reasons will be retained as described in our Privacy Policy.
9. Cancellations, refunds, and returns
Because our products are digital, there is nothing physical to return. Please read our full Refund and Returns Policy at https://spectrumthreadz.co.uk/refund-policy/ before you buy. It forms part of these terms.
In short:
- At checkout, you consent to immediate download and acknowledge that you lose your 14-day right to cancel once the download starts. That is the standard position for digital content under the Consumer Contracts Regulations 2013.
- Digital downloads are non-refundable as standard once you have access to them, because the file cannot be returned.
- We are completely reasonable. If your file is faulty, you were charged incorrectly, you bought the wrong book by mistake and contact us promptly, or you have an access problem, we will help. That may mean fixing your download, swapping your book, giving you store credit, or in appropriate cases, giving you a refund.
- If you have not yet downloaded your ebook, contact us as soon as possible. We may be able to cancel your order before delivery starts.
Nothing in these terms or our Refund and Returns Policy removes your statutory rights under the Consumer Rights Act 2015, including your rights if digital content is faulty.
10. Our content: educational, not medical advice
Our books are educational and informational. They are designed to give you tools, ideas, and systems you can try. They are not medical, psychiatric, psychological, diagnostic, or therapeutic advice.
Some of our books discuss topics such as ADHD, autism, relationships, sleep, stress, anxiety, and anti-inflammatory eating. Those books do not replace professional advice. If you need medical or mental health support, please speak to a qualified professional, such as your GP, therapist, or psychiatrist, in your country.
If you are in crisis or feel unsafe, please contact emergency services in your country, for example 999 in the UK, or a crisis helpline such as Samaritans on 116 123 in the UK and Ireland.
We do not promise that a book will produce a specific result. Results depend on your situation, how you use the tools, and other factors. We write our books to be practical and compassionate, but you are responsible for deciding what to try and what is right for you.
Any case studies, stories, or examples in our books are illustrative. Names and details may have been changed to protect privacy.
11. Intellectual property
All content on spectrumthreadz.co.uk, including books, ebooks, articles, worksheets, workbooks, logos, images, and website text, is owned by or licensed to Spectrum Threadz Press and is protected by copyright and other intellectual property laws.
You may read our free articles and sample chapters for your personal use. You may share a link to a product page or article. You may not copy, reproduce, or republish our content without our written permission, except for short quotations with credit for review or commentary.
Spectrum Threadz Press and our logo are our trade marks. Please do not use them without our permission.
12. Acceptable use of the site
When you use spectrumthreadz.co.uk, you agree to:
- Use the site lawfully and in line with these terms.
- Not attempt to hack, disrupt, or gain unauthorised access to the site, other accounts, or download systems.
- Not use bots, scrapers, or automated tools to download files in bulk or to copy content.
- Not post or send abusive, harassing, or unlawful content via contact forms or reviews.
- Not impersonate another person or misrepresent your identity.
We may remove content you submit, suspend your access, or close your account if you breach this section.
13. Availability, changes, and technical issues
We aim to keep the site available and accurate, but we do not guarantee that the site will always be available, error-free, or uninterrupted. We may update, change, or remove products, prices, articles, or features at any time.
If we need to make a significant change to a product you have already bought, for example a major update to the file, we will tell you where possible and update your My Library.
If you experience a technical issue, please contact us. We will do what we can to help and to fix it promptly.
14. Liability
We are responsible to you for foreseeable loss caused by our breach of these terms or our failure to use reasonable care and skill. If we fail to comply with these terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breaking these terms or our failing to use reasonable care and skill. We are not responsible for loss that was not foreseeable.
If digital content we supply damages a device or digital content belonging to you and that damage is caused by our failure to use reasonable care and skill, we will either repair the damage or pay you compensation, in line with the Consumer Rights Act 2015.
Our total liability to you for any claim relating to a single purchase will not exceed the price you paid for that purchase, except where liability cannot be limited by law.
Nothing in these terms limits or excludes our liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be limited or excluded by law.
We are not liable for loss caused by events outside our reasonable control, for example internet outages, hosting failures, or actions by third-party providers.
15. Privacy and cookies
How we collect, use, and protect your personal data is explained in our Privacy Policy at https://spectrumthreadz.co.uk/privacy-policy/ and our Cookie Policy at https://spectrumthreadz.co.uk/cookie-policy/. By buying from us, you acknowledge that we will process your data as described in those policies.
Payment data is processed by Stripe. We do not store your full card details.
16. Complaints
We want you to be happy with your purchase. If you have a complaint, please contact us first at [email protected] or via https://spectrumthreadz.co.uk/contact/ so we can try to resolve it.
If we cannot resolve your complaint, you may be able to use the UK government’s Online Dispute Resolution guidance or seek advice from Citizens Advice. This does not affect your right to take legal action in the courts of England and Wales.
17. Changes to these terms
We may update these terms from time to time. The Last updated date at the top will change when we do. If we make a material change that affects your rights, we will notify you by email or by a notice on the site before the change takes effect. The version in force at the time you buy will apply to that purchase.
18. Governing law
These terms, and any dispute relating to them or to your purchase, are governed by the laws of England and Wales. The courts of England and Wales will have exclusive jurisdiction, except that if you live elsewhere in the UK, you may also bring proceedings in your local courts.
19. Contact us
If you have questions about these terms, your order, your licence, or your account, contact us:
- Via the Contact page: https://spectrumthreadz.co.uk/contact/
- By email: [email protected]
We are a small team and we read every message. We will do what we can to help and ensure you receive value and a good experience.
