How Downloads Work
When you buy direct from Spectrum Threadz Press, your book is ready straight away. There is nothing to post, nothing to wait for, and no special app you have to use.
You get all three ebook formats in one purchase: EPUB, PDF and MOBI. No DRM. No expiry. You can re-download them any time from My Library.
We do not fix people. We design tools that fit how your brain already works. That includes how you get your book.
What You Get With Every Direct Purchase
- All 3 formats: EPUB, PDF and MOBI in one purchase. Pick the one that suits your device.
- No DRM: No DRM. Your files are yours. Move them between your own devices.
- Lifetime access: Lifetime re-downloads in My Library if you have an account. If you checked out as a guest, use the download links in your order email.
- Fair use: Fair-use download limit of 5 downloads per format. If you need a reset, just ask us. We will reset it, no questions and no shame.
- Bonuses: Most books also include the bonus chapter and any worksheets listed on the book page.
How It Works – 4 Steps
Step 1: Buy and pay
Add the book to your cart and check out with Stripe. You can check out as a guest, or create an account at checkout. Creating an account makes re-downloads easiest, because your books stay saved in My Library.
Step 2: Check your email
You will get two emails straight away: an order confirmation and a second email with your download links. Check your spam or promotions folder if you do not see them within 5 minutes. The email comes from [email protected].
Step 3: Download your file
Click the download link for the format you want. On a phone, the file will download to your Files or Downloads folder. On a computer, it will go to your Downloads folder. You can download the other formats later from the same email, or from My Library.
Step 4: Open it on your device
Open the file in your usual reading app. See the table below if you are not sure which app to use.
Which Format Should I Use?
You get all three, so you do not have to choose at checkout. Try this as a guide:
- EPUB: Best for most phones, tablets, Kobo, and Apple Books. Reflows to fit your screen. Use this first if you are not sure.
- PDF: Best if you want the pages to look exactly like the printed layout, or if you want to print worksheets. Opens on any device.
- MOBI: Best for Kindle. If your Kindle does not open it directly, use Amazon Send to Kindle from your computer or the Kindle app.
Where Are My Downloads If I Have An Account?
If you created an account at checkout, or you already had one:
1. Go to spectrumthreadz.co.uk and click My Account at the top.
2. Log in with the email you used at checkout.
3. Click Downloads, or My Library, in the left menu.
4. You will see every book you have bought direct from us, with a Download button for each format.
This is your lifetime library. If you get a new phone or tablet, just log in again and download again. You do not need to buy the book twice.
If you checked out as a guest, you do not have a My Library page. Use the download links in your order email instead. If you have lost the email, contact us and we will resend it. If you want, we can also turn your guest order into an account so your books are saved for next time.
How To Open Your Book On Your Device
- Apple: iPhone / iPad: Download EPUB, then tap Share > Open in Books. For PDF, tap Share > Open in Files or Books. For Kindle app, use Send to Kindle.
- Android: Android: Download EPUB, then open with Google Play Books, or any EPUB reader. For PDF, open with Google Drive, or any PDF reader.
- Kindle: Kindle e-reader: Use MOBI and Send to Kindle from Amazon, or connect your Kindle to your computer and copy the file. If you see a message that the format is not supported, try the EPUB via Send to Kindle instead.
- Kobo: Kobo: Download EPUB, then open in Kobo Books, or connect your Kobo to your computer and copy the file.
- Computer: Computer: PDF opens in any browser. EPUB opens in Apple Books, Calibre (free), or any EPUB reader. MOBI opens in Kindle app or Calibre.
Common Problems – Quick Fixes
- I did not get my email: Check your spam, promotions, and junk folders. Search for spectrumthreadz.co.uk. If it is still not there after 10 minutes, contact us and we will resend it.
- I downloaded it but I cannot find it: On iPhone, the file goes to Files > Downloads. On Android, it goes to Files > Downloads. On a computer, check your Downloads folder. Then use Open With to pick your reading app.
- The file will not open: This usually means your device opened it in the wrong app. Try Share > Open With, and pick Books, Kindle, or a PDF reader. If the file still will not open, try the PDF version. It opens almost everywhere.
- It says download limit reached: Your download limit is 5 per format. If you have used them all, email us with your order number and we will reset it straight away.
- I bought the wrong book: Email us. Tell us which book you meant to buy, and your order number. We will swap it for you. See our Refund and Returns Policy for details.
- I bought it on Google Play or Etsy and it is not in My Library: You will need to buy the book direct from us to get it in My Library. Retailers like Google Play Books and Etsy keep your book in their own app, not in our library. That is normal. You still own it, just in their app.
Still Stuck?
Email [email protected] with your order number, the email you used at checkout, and a screenshot if you can. We reply within 2 working days, Monday to Friday, excluding UK bank holidays. Most download problems we fix the same day.
Go to Support | Go to FAQ | Browse All Books
Footer: Link this page from Footer Help menu, from the Thank You / Order Received page, and from the order email. Keep the email address as a plain link so it works on phones.
